Report Patient Problems with Medicare’s New Diabetes Test Supply Policies

Effective July 1, 2013, Medicare both slashed reimbursement for diabetes test supplies (DTS) by an average of 72% for retail pharmacy and banned community pharmacies from delivering DTS to seniors who are home-bound or in assisted living facilities (ALF’s).

Many seniors may experience some disruption as both the providers and the specific equipment to which they are accustomed may no longer be available to them.

You can help convince the U.S. Centers for Medicare & Medicaid Services (CMS) and Congress of the shortcomings in these policies. NCPA recommends the following steps:

First, please share  your patient complaint stories either through an online NCPA complaint form (available to NCPA members only) or by emailing NCPA at Second, please encourage beneficiaries to air their complaints directly with CMS by calling 1-800-MEDICARE or by completing the online complaint form by visiting and searching for “Medicare Complaint Form”.

Source: NCPA

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