Sell Yourself

By DWIGHT NYBERG | President | MPA

In the early 1970’s, my Dad’s prescription volume was one-third of today’s volume, and he made twice the profit! That’s the new math I never understood.

The President’s call for zero copay on prescriptions for our Tricare patients is a prime example of not understanding healthcare. The lower copay for prescriptions should be available at the pharmacies that provide one-on-one or face-to-face consultation, patient education, drug therapy modification and/or product selection. The remaining pharmacies are mandated to charge copays.

It’s a proven fact that medication therapy management and patient education are both proactive methods of: Improving healthcare outcomes and quality of life. What an example of managing healthcare expenses! The same pharmacists who are hurt by this are already dispensing a larger percent of generic drugs. This helps the health care system save more money.

Could you do 20 or 30 MTM’s or patient education sessions each day, at $100 to $150 per session?

Remember, you’re the expert, you’re the best, you’re selling yourself.

Take a moment, estimate the dollar savings you could create each day, week, month, and year.

An easy $200 to $300 a day, $1,000 to $1,500 a week, $20,000 to $30,000 a month … you continue and use your estimate. Are you worth more than $150 per session?

Now, think about the diabetic, the asthma patient, the potential fall patient who’s lifestyle and quality of life you helped improve.

You’re the drug expert, you’re selling yourself !!!

Afraid the future will leave you behind? Then help create the future!

Participate with the Missouri Pharmacy Association as we challenge, change, and develop the future of Pharmacy.

An opportunity for all pharmacists!

Sell yourself, SELL YOURSELF!!!

Member profile: Scott Cady, Pharm.D.

By JOHN SPRINGLI | Communications Manager | MPA

Situated in the middle of downtown in the quaint northwest Missouri town of Chillicothe is Hometown HealthMart Pharmacy, home to Scott Cady. Working side-by-side with his wife Mary, he is one of the lead pharmacists at Hometown as well as a partial owner. To top it all off, as pharmacy technician Jessica Zeger says, “he’s the best boss I’ve ever had to work with.”

Scott has been working at Hometown since 2006 when he graduated from the University of Kansas with a Doctor of Pharmacy degree. This, however, was not his start into the world of pharmacy.

Growing up in the Kansas City area, his father worked in the pharmaceutical industry doing research and development and Scott planned on going along similar lines as he attended Baylor University. After graduation, he moved north to Cincinnati, Ohio to work for a pharmaceutical research company but ultimately knew he needed to continue his education. Eventually, Scott moved back to the Kansas City area and enrolled at the KU School of Pharmacy in 2002. While in school, Scott says his areas of interest shifted from research based to more clinically thinking.

Scott moved to Chillicothe in 2006 and began working at Hometown, where he met Melissa King. While the two are similar in age, she was a veteran to him since she had been in the business for near six years before he came to Hometown. She says it was interesting working with him at the beginning because while he was clinically based, he still brought on that research side he had learned in Ohio and prior. This way of thinking varied from her own real-world practical setting ideal.

“He really looks at all the clinical aspects and evaluates the patient and the medication,” King says. It’s nice that we all think a little differently and bring different aspects to the table for the same result.

Being there for the patients is another strong asset that Scott brings to the table according to King.

“I would put him up with any doctor on his bedside manner,” she says.

Keeping his patients in mind is something Zeger says he does an “A+ job at.” Several days prior, Zeger says, an elderly patient whose son had just passed away suddenly came into Hometown and ended up breaking down and crying in Scott’s arms and before the staff knew it, Scott was tearing up right along side the patient.

“You wouldn’t see that in another pharmacy,” Zeger says. “We all know these people by name as soon as they walk in the door and I think that is the most important thing.”

In the fall of 2006 Scott joined the Missouri Pharmacy Association. One of his first duties was being apart of the Continuing Education committee, followed by the new membership committee and finally to his current post as a Member-at-Large of the Board of Directors. While he has worn several different hats for the MPA, he says he’s always known joining was the best thing to do.

“While I was at the University of Kansas, I was greatly involved with the Kansas Pharmacy Association as well as the American Pharmacist Association, so being in associations and being able to help direct our profession or educate the people who help direct our profession has kind of always been there for me. Joining MPA was kind of a no brainer,” says Scott. “I want to make sure we do what we want to do that’s in the best interest of our patients.”

While he may be a Jayhawk in Tiger country, he is still a dedicated pharmacist to all his patients and staff, he is also a wonderful husband and father to his wife and two small children say King and Zeger. Scott and his wife Mary have a 2-year-old son who in Scotts words, “will be more intelligent than he is some day,” and a 3-month-old daughter who was born over the summer.

“I’ve seen Scott and his wife Mary as they went from newlyweds to growing their family,” King says. “They’re learning how to balance pharmacy with being parents and the fact that Scott’s still devoted to organizations like MPA shows that they know what life’s all about.”

To Chillicothe and back again

On Wednesday, I had the pleasure of getting out of the office and traveling two and a half hours north of Jefferson City to interview your next Missouri Pharmacist Spotlight Member, Scott Cady of Hometown Health Mart Pharmacy in Chillicothe. When I arrived, I was greeted by a lively group of pharmacists and technicians and was introduced to Scott for the first time. He had a very warm demeanor and as one of is coworkers, Melissa King said, Scott has a bed side manor that rivals the best doctor, which after spending the afternoon with him I could see that it is definitely true!

During my time with Scott, he took me around Hometown and showed me several aspects of his job. The most interesting part was an automated pill counting machine from ScriptPro. While I think the automated pill machine is a really neat tool to have, that is all it is, a tool. We tweeted last week about MedCo CEO David Snow champion Robotic Pharmacists over their human counterparts and after seeing Scott in action, I can only but 100 percent disagree with Snow. (If you want to read Snow’s address about robotic pharmacists click here.) The way Scott ran his team was really impressive and I couldn’t help but be impressed that he seemingly knew every single person who walked through the door, this isn’t something you would get from a robot!

I strongly suggest if you are in the Chillicothe area heading over to say hello to Scott and his team. Keep an eye out for your inboxes for my full story on my trip to Chillicothe to meet Scott next month in the Missouri Pharmacist. Click here to read the past issue.

To nominate a member of the MPA for the Missouri Pharmacist Spotlight, email John Springli at john@morx.com or leave a comment below!